Human Resources

Code of Conduct Awareness

Description: A code of conduct is a key part of the ethical framework in any organization. It should outline an organization’s key ethical principles and provide detailed guidelines on the expected standards of behavior for employees. The code must be effectively distributed to all employees in order to be useful, and should include a clear statement of penalties for breaching it. The existence of a well-written code of conduct is beneficial to all employees as well as the organization. This one-hour course teaches participants the concepts and benefits of a corporate code of conduct, and offers practical advice on how to apply the code to ethical dilemmas in a business environment. Duration: 1.0 hours

Conflicts of Interest in the Workplace

Description: This course is designed to raise employee awareness about conflicts of interest in the workplace – what constitutes a conflict of interest, how a conflict of interest can be avoided, and the appropriate action to take to ensure that a conflict of interest does not negatively impact the employer or the employee. An employee has a conflict of interest with his or her employer if the employee has any type of personal interest – financial or otherwise – that may impair the employee’s judgment, causing the employee to consider his or her own self-interests over those of the employer, when performing job-related duties. A conflict of interest may also exist if the employee has any potential personal interest that may impair the employee’s judgment, whether the employee realizes it or not, and even if the employee does not intend to have a conflict of interest. Duration: 1.0 hours

Employee Sexual Harassment Awareness

Description: Sexual harassment can have a disastrous impact on victims, offenders, and the company in which the offense occurs. Training employees in the essentials of prohibited conduct is an important part of reducing liability and maintaining a professional work environment. This course helps participants identify two types of sexual harassment, and recognize behaviors that may be considered sexually harassing in the workplace. Participants will also learn about courses of action available to victims, as well as the rights of employees, and the responsibilities of employers relative to sexual harassment in the workplace. This one-hour course can help your company demonstrate its commitment to a fair, responsible, and healthy organizational environment free from harassment and intimidation. Duration: 1.0 hours

Ethical Decision Making: Replaced

Description: This content is replaced by the course “Making Decisions Ethically”. What is an ethical decision? Many studies show that businesspeople have an intuitive understanding of right and wrong, but that they find difficulty in explaining their judgments. This course provides the conceptual framework for discussing business ethics and the tool kit for making ethical decisions. Duration: 3.5

Fair Labor Standards Act (FLSA)

Description: The Fair Labor Standards Act (FLSA) establishes specific minimum requirements in relation to employees’ wages, hours of work, overtime entitlements, and payroll records. The act was passed to set and enforce federal requirements on minimum wages and overtime. The FLSA became federal law in 1938 as part of President Roosevelt’s New Deal–its primary aim was to respond to growing concerns about poor working conditions in many industries. The FLSA regulates wages, maximum hours of work and overtime, as well as child labor. This one-hour course enables participants to understand the main provisions of the act, helping both employees and employers understand their rights and responsibilities in relation to those provisions. Duration: 1.5

Harassment in the Workplace

Description: Harassment in the workplace is not confined to sexual harassment. Harassment can be based on all protected characteristics, including race, color, national origin, religion, age, and disability. Depending on state law and other circumstances, additional characteristics such as sexual orientation and marital status may also be protected. An effective harassment prevention training program must touch upon all of these categories. This one-hour course will provide an overview of the characteristics of various forms of harassment and what can be done to create a harassment-free work environment. It addresses how workplace harassment is defined, how to confront workplace harassment, and how to prevent it. It also offers advice on selecting the best course of action to take should you find yourself involved in an incident of harassment. If you have questions about harassment either during or after this course, please contact the designated human resources professional at your company who is trained in this area. Duration: 1.0 hours

Interpersonal Communications: The Process

Description: It is almost impossible to be productive in today’s business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of a high proportion of the errors, misunderstandings, and conflicts that occur in the workplace. This course is designed to give you an understanding of the prime causes of poor communication, and, more importantly, the skills required to minimize their impact. Duration: 3.0 hours

Privacy and Information Security

Description: Information about individuals is used by businesses to provide customers with a huge array of targeted goods and personalized services that consumers have come to expect. If it lands in the wrong hands, this same information can result in harm to the very individuals it was meant to serve. The protection of an individual’s personal information has business implications that extend beyond the privacy of any one individual. Private information relative to certain businesses and industries is protected by various laws. For example the Health Insurance Portability and Accountability Act (HIPAA) laws protect private medical information. Many states have enacted their own laws, and the federal government is regulated by the Privacy Act of 1974. Legislatures are increasingly responding to calls for greater protection of private information, and stories of improper disclosures of large volumes of private information receive prominent media attention. Duration: 1.0 hours

Rightful Employment Termination

Description: One of the most difficult things you will do as a manager is to terminate an employee. Understandably, employees who are being terminated – regardless of the reason for the termination – may feel angry, frustrated, or betrayed. They may want someone to blame for their plight, and if the termination is not handled properly, your company could find itself defending against a wrongful termination lawsuit. Further, even if the termination is handled properly, an employee may file a claim anyway, and your company must be prepared to successfully defend the termination through appropriate decision making and documentation. It is important for a company to be able to manage its workforce to accommodate the demands of its business. If employees are not performing as expected – or if the company experiences a change in the business and fewer people are needed to perform the work – some hard decisions must be made. Employers can minimize the risk of being involved in wrongful termination lawsuits, or being held liable in the event that they are defending wrongful termination lawsuits, by following some basic guidelines during the hiring process and managing employees’ performance during their tenure. Although most employees are at will (meaning that an employer can terminate them at any time, for any reason or no reason, as long as it is not an illegal reason), in reality, a termination for no reason is likely to result in a wrongful termination claim. It is much more practical, as well as legally defensible, if there is a legitimate, well documented reason for the termination, and if the termination is handled in an ethical and fair way. This course is designed to give you an overview of how to rightfully terminate an employee due to a layoff, performance problems, or misconduct while avoiding or being able to successfully defend wrongful termination claims. Duration: 1.5 hours

The Reasons Why Diversity Matters

Description: Imagine, for a minute, a workplace where everyone is the same. All of the workers are of the same ethnicity, gender, educational background, and socioeconomic standing. With a team full of people essentially cut from the same cloth, where do the new ideas come from? How will the company ever be able to see things from a different point of view? Without diversity in the workplace, companies run the risk of becoming monocultural organizations that see things from a very limited perspective. The effects of this are far-reaching, right down to the company’s bottom line. Establishing diversity in the workplace is not limited to laws that pertain to the hiring of women and minorities. Nor is it limited to managing or even honoring differences between people, but rather, it is about taking those differences and putting them to work in the best possible way for both the good of the company and for the good of the worker. This course will take a closer look at diversity initiatives in the workplace and what makes them matter. One lesson will look at the history of diversity programs and how they’ve evolved over time. It will debunk many of the common myths associated with the concept of workplace diversity and it will explore the compelling reasons that make it necessary in today’s business climate. Another lesson will explore the far-reaching implications of diversity initiatives on business. It will examine the ways in which diversity within organizations, or lack of it, touches every aspect of the business, right down to the bottom line. Additionally, it will explore the ways in which diversity in the workplace brings outstanding benefits, not only to organizations, but to workers, as well. Duration: 1.5 hours

Workplace Diversity Awareness

Description: In today’s workplace, organizations increasingly are experiencing a diverse community of employees and customers. Having and knowing how to respond to a diverse workforce can enhance an organization’s ability to cope with changing workplace dynamics, and expand the creativity of the organization while at the same time facilitating staff retention and productivity. Duration: 1.0 hours